Terms & Conditions

modelshopbelfast.com Terms & Conditions

These are the Terms and Conditions of modelshopbelfast.com  Registered Office 38 Queen Street Belfast, BT1 6EF. We reserve the right to amend these Terms and Conditions from time to time. It is important that users of this website check the Terms and Conditions each time they place an order and ensure that they accept the current Terms and Conditions.

Customer Orders
By placing an order you are deemed to have accepted our Terms and Conditions. A binding contract will only have been entered into once we have sent confirmation of receipt of your order in writing and providing that the conditions of any relevant promotional offers have been complied with. We reserve the right to cancel any orders that do not comply with the conditions of promotions and offers and refund payment. We reserve the right to cancel any order at any time, any monies paid will be refunded to you.

Pricing
Prices featured are in £ sterling including VAT at the current rate and exclusive of delivery charge. We reserve the right to amend prices from time to time. Items marked with a 'Web Price' show the price of the item when purchased from our website. 'Web Price' of an item is only available when purchasing from our site, 'Web Price' is not available in store.

Availability
All products on the modelshopbelfast.com website are featured subject to availability. If the products you order are out of stock you will be notified and offered the option to accept alternative products or to cancel your order. Any monies paid will be refunded to you.

Gift Vouchers
All modelshopbelfast.com gift vouchers are valid for one year from the date of purchase. They may be redeemed either in our online store or in the shop itself.

Product Details
All photographs are for illustrative purposes only. Please read carefully the product descriptions.

Payment
Payment can be made by Credit Card or Debit Card. Payment will be debited to your account before dispatch of your order.


Confirmation of Order
You will receive confirmation of your order either by way of a Reference number if booking by telephone or by email if ordering online. We have the right to refuse any order.

Cancellation of Orders
In order to cancel an order before it has been dispatched it is essential that you call us immediately and confirm in writing either by email. Your order will then be cancelled and any payments made will be refunded to you. Refund payments for cancelled orders will be made to the account originally charged.

Returns Policy
As per the EU Distance Selling Directive, you are entitled to return ordered goods within 7 days of receipt if you change your mind. The returned goods must be unopened and unused and in the same condition as when dispatched by modelshopbelfast.com. If you wish to return goods under these circumstances you must do the following: -
Telephone us to say which items you wish to return
When returning goods we recommend that you obtain proof of postage.
We shall refund the cost of the goods, minus the postage charge, to the original account charged. Once the returned goods have been received in a satisfactory condition we shall refund the original account charged within 14 days. Customers are liable for the costs involved in returning unwanted goods to us.
If the goods you receive are damaged please contact us immediately. You can return the damaged products for a replacement or full refund. Do not use express services to return items to us or we will be unable to refund you the full cost paid. Postage refund will not exceed the amount originally paid. If you are returning items to us and they are lost by the postal service you use, we do not accept any responsibility. It is your responsibility to ensure goods are returned to us in the condition in which they were received.

Delivery
We deliver throughout the UK and Overseas. We endeavour to dispatch orders within 48 hours of receipt. Orders will only be dispatched once payment has been received. Orders are sent by First Class Royal Mail, Parcelforce or Citylink Courier and are usually received within 2 - 3 days. If you haven’t received you order within 5 days of receiving confirmation of despatch please contact us by telephone or email. We will trace your order and try and ensure that you receive it as quickly as possible. We endeavour to achieve our delivery targets but we will not be liable for any loss caused to you by late delivery

Security
Thawte Encryption provides very high levels of internet and physical security to ensure sensitive information is never compromised. Including 128 bit encryption. Sensitive information is stored on a heavily encrypted database that is protected by multiple government approved firewalls.

Data Privacy
modelshopbelfast.com does not share your data with anyone else except where it is essential in the processing of your order or if required to do so by UK Governing Law. Cookies are used on our site to enable the shopping function. From time to time we may send you email notification of new Special Offers. Whenever we do this you will have the opportunity to request to be removed from our mailing list.

Severability
If it should be determined that any condition within this agreement is deemed unlawful this shall not affect the remaining conditions.

Website Information
No promises and or representations of any kind, express or implied, are given as to the accuracy of any of the information contained within this website or as to the nature, standard, suitability or otherwise of any services offered by us or on our behalf. We shall not be liable for any loss, or damage of whatever nature (direct, indirect, consequential or other) which may arise as a result, directly or indirectly, from the use of any information or material contained in this website. We shall also not be held responsible for any consequential loss suffered as a result of our failure to fulfil any order.

The information and prices shown on this website are updated from time to time and therefore may have changed when you come to place an order. Whilst every effort is made to ensure accuracy, errors can occur. You are strongly advised to check all details of your order carefully at the point of order.